When it comes to leadership, it is hard to think of something more important than trust. One could be talented, with an impressive CV. One could say the quote unquote “right things” but if one doesn’t have his colleagues trust, they have nothing.
Trust is difficult because it isn’t something one can do. It isn’t a bullet point on a resume. It’s pathos—an emotional connection with your peers. And it has two roots. It requires a strong belief on the part of you peers that you have their best interests in mind. Second, it requires a strong belief that you have the ability and knowledge to act on that vested interest.
So how does one plant the seed that will grow roots and flower with trust? Asking people for their advice and listening to them. People need to be heard. One needs to take an interest in what is important to their peers. This makes people feel they have validation. One must always be genuine. There is no middle ground when it comes to “playing politics.” One either has agendas or they don’t.
This influence is key for any leader, but it can also help anyone who would like to exert positive influence over the peers even if they are not a leader.