The Science of Discipline in the Workplace

Most organizations and teams are not pure democracies, in the end there is someone who is in charge. More often than we like to think this person in charge is asked to discipline a peer in cases of insubordination. Though we don’t like to think about it, insubordination does happen.

Whether it’s simply the character of a selected team member’s temperament or somebody simply having an instant of rebellion however will a front runner influence insubordination adult to adult?

First and foremost having a standard in place with dealing with general and/or specific types of insubordination is key. In the corporate world this often comes in the form of an employee handbook—a document like this can be invaluable even for a very small business, that may be run more casually. It is far easier to have rules in place then to try to enforce something without precedent.

Some leaders, managers and bosses will accommodate successful team members who have rebellious personalities if they are getting the job done and fundamentally respect the leader, other team members and the organization.

However, leaders ought to recognize that some team members could also be aggravated or resentful by the accommodation vogue and leaders WHO use this vogue might loose their credibleness with different team members if they are too loosey-goosey.
At the opposite finish of the spectrum there’s a strict leadership vogue during which propriety is of the top importance to the leader—sometimes to the purpose wherever any questioning of the leader is considered insubordination.
Team members usually recognize precisely wherever the road is once this vogue is used, however leaders will loose out on honest, critical feedback and may foster an atmosphere of fear and low morale.
While both these extreme styles have potential benefits and drawbacks, staying consistent is important.Inconsistent treatment of insubordination can inevitably cause chaos, low morale and loss of respect. Playing favorites or permitting one thing on Tuesday, but then not on Thursday is a quick way to lay waste to any respect or credibility a leader as earned from her team.
Some believe the most effective thanks to handle insubordination, adult to adult, in a very leader-to-team-member relationship is thru immediate constructive criticism.

Address the behavior politely, but firmly. Be as objective as possible about the transgression. While for many this will feel like the most uncomfortable and difficult option in the short term, in the long term this style may reap the most healthy team environment.

Tips On Making Small Talk

The art of small talk can be boiled down to one simple piece of advice—ask the other person questions. Of course things are more complex than that, but by actively engaging the other person small talk will be much easier and more sincere.

First make sure you are covering the following three criteria—be authentic, make a sincere connection, choose a topic that gives a taste of who you are. But how does one accomplish this?

Avoid “news update” topics such as weather, sports and traffic.

Be aware of your surroundings. If you are in someone else’s space. Choose a unique object in the room to ask questions about. It could be a family photo or an unusual decoration. It is ok to share personal news as well, but make sure it is something that actually happened. The point is to be sincere. Invented niceties might momentarily fill the silence but won’t add up to a conversation.

Don’t be afraid to speak first.

Make eye contact and be aware of your facial expressions and body language. As in all conversations what your body says can be more revealing than what your mouth speaks.
Finally, just go for it. If you are authentic and speak with purpose you might find yourself in the middle of an interesting conversation.

How to Ask For Advice

Asking for and actually getting good advice is more of a science than one might think. They way one begins the conversation is important. Keep the tone as positive as possible. Something simple and direct—I’d love you advice—will do the trick.

One should immediately identify the kind of advice they are seeking and after their opening line address the topic in the form of a question. Come to the conversation prepared with questions and specific details. Make sure you clearly define the problem. Stay on topic so you aren’t wasting someone’s time with a wandering conversation.

Additionally, take time to consider who is the right person to ask for advice from. People often go to friends or family members for advice because they are comfortable speaking to them. However, that doesn’t make that person the right one to ask. You need someone with knowledge and experience with whatever it is you are dealing with.

Don’t ask too many people. You can’t follow everyone’s advice and there are diminishing returns with too many opinions to analyze.

Don’t ask for advice if what you are seeking is validation or praise. If one has no intention of seriously considering another’s opinion, don’t waste anyone’s time.