Because collaboration is so important to creating value, a leader needs to be able to create support, negotiate, find partnerships and get through resistance to achieve the goal. But to make this work a leader needs integrity and cannot survive as pure politician. Customers and clients will only interact and make desire exchanges when they can trust an organization.
Organizations are also falling under increased regulatory scrutiny, here to a leader’s integrity is extremely important. In a data-based society trust must be part of the foundation of many relationships.
Because it is so easy to reach clients and customers across the world organizations have been held hostage and the ransom to conduct business is that they must think globally. “Locally” is anywhere one is doing business and understand the needs and values of each locality is an absolute must.
Specialized interactions that take into consideration even the most niche’ needs of potential partner or customer is no longer a marker of excellence but an expectation.
While the ideas here are generalized and certainly not exhaustive it is a solid base on which to build a new way to think about leading.