This new and digitized age also asks leaders to be hero whose superpower is both decisiveness and humility. They are needed in times of crisis to make bold decisions but they are also need to bring in people with, perhaps, very different backgrounds, skills and personalities. They need to be willing to learn from those who have less experience leading. They need to be inclusive; to be a good listener. They need to understand new technology but also how that new technology will touch and change all aspects of our society.
Continuing from this idea, it used to be that a leader could delegate away responsibilities concerning technology. New technologies can change the way an organization does everything. Therefore, a leader needs to understand how the technology will benefit the company.
Simultaneously a leader now needs to understand and care about people, how new technologies impact their lives. A great leader would bring his team together in such a way everyone walks away having a significant and far-reaching understanding of how something new will change everything, both in business and in their personal lives.
The purpose and value of an organization are very important in a world where disruption and change are constants.
Inside uncertainty, leaders who know very specifically what the purpose and values of the organization are can use them to guide the organization toward meaningful value creation. As the organization changes, the leader needs to be grounded in what its purpose and values. While purpose and values do change, they can serve as a foundation for everything else.
Leaders more than ever need to be willing to quickly and effectively try new things. But these experiments cannot come without limits Purpose and value provide those limits.