It is more important than ever that leaders don’t succumb to compassion fatigue with their organization this holiday season. Very little will be normal for your team members so being extra flexible will be the key to happy and productive holiday season in your organization.
Watch your team members. If an individual losing focus or a normally reliable person is dropping the ball this should be cause for concern. Watch out for absenteeism and people missing scheduled meetings and deadlines. If your team is becoming abrupt with each other or you find yourself mediating more conflicts your team could be getting burnt out. Be careful that project groups don’t become silos and that there is trust and understanding between different groups.
Assure your team that you are there to share their joy and ease their burdens despite the unusual circumstances. Your employees should know that it is important for them to assume everyone has the team’s best intentions in mind. They are all there to take care of each other. Remind them of how they have succeeded and overcome adversity in the past. Be really specific and tell actual success stories.
It is important to remind them that while you will always appreciate strength and willpower you aren’t expecting a single person to be a superhero. If someone needs to step back and care for themselves, they should.
Ask them to look beyond the present and make clear your vision for the future.
Also, take care of yourself! You are not a super hero either.