In a world obsessed with hyper-productivity and success it may be hard to believe that distractions could be a good thing.
Distractions are one of our primary coping mechanisms for dealing with physical pain. Not only that, but also mental pain such as anxiety. In children, pre-surgery anxiety is very common. In one study, three groups of children were studied for pre-surgery anxiety. There were three groups: one was given an anxiety medication; one group was given nothing; one group were given video games to play.
One study found the video game group to have the least amount of measurable anxiety. Another study found that adult patients given video games to play experienced 50% less pain during wound cleanings.
But clearly distractions are also bad at time.
In the workplace, in a group as the leader, is a particular person or group using a distraction as a means to avoid uncomfortable conversation, to avoid boring or challenging work, to disengage from useful problem solving? Maybe it’s OK for your employee to play Words with Friends for fifteen minutes to ease their anxiety about please an important client. Maybe some off-topic conversation at a creative meeting is just want the group needs to relax and be able to share the ideas they think might be good but are afraid of.